Frequently Asked Questions
WHAT IS YOUR RETURN POLICY
- Changed your mind about a purchase? No Problem Return any products purchased on the site within 14 Days of purchase if it suddenly becomes faulty or does not work as advertised.
- Return your vehicle within 14 days of any maintenance or work type if you are not satisfied with the results to get the issues checked and rectified.
- All Purchased items come with 1 year warranty. This covers you for premature wear and failure.
DO YOU SHIP OVERSEAS AND P.O. BOX?
- Yes, we’ll ship your package anywhere that can accept deliveries
- Certain zones and countries may incur extra charges so always check before placing an order
- import charges maybe payable by the customer depending on the country the item is arriving to and the custom rules in that particular country.
DO YOU HAVE CUSTOMER SERVICE
Of course! You can easily reach us from our contact page. Alternatively use our social media links located all around our website.
DO YOU OFFER DISCOUNTS
Yes we do. From time to time we do promotional discounts. Outside these offers we offer 10% discount to all frontline service. These include but not limited to the Armed Forces, Police, Fire Service to name a few. If you are not sure contact us for more information.
SECURITY
We take your security seriously and although data shared over the internet cannot be guaranteed to be 100% secure all the time, we will always take reasonable steps to ensure your information is protected at all times.
PRIVACY
Your privacy is important to us. Baymz Automotive Designs respects your privacy and will take reasonable care to protect any information that we may receive from you. We believe you have the right to browse our site anonymously.
When you visit our site we may collect non-personal data about your visit, including the type of browser you are using, your domain name, the pages you view, how much time you spend on each of our pages and the IP address associated with your computer. We will use this information only to improve our site’s performance and operation. Your use of our site will remain anonymous unless you decide to provide us with such information.
We reserve the right to disclose or use any information as required to satisfy any law, regulation or other legal request.
COOKIES
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.